Payment Policy

Placing an Order

All orders are subject to acceptance and product availability. Availability information for products is listed on each product page.
Once you have placed an order we will send you an email confirming that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted.
A contract between you and Lemon Tree Design Ltd for the sale of our products will only exist once an order has been dispatched to you. A separate email will be sent to you confirming the despatch of the item(s).
If for any reason we are unable to fulfill any part of the order, we will notify you as soon as is practical and refund your card within 7 days of so doing. This does not affect your statutory rights.
Prices and availability of goods are subject to change without notice. The advertised delivery charge will be added to your order value unless otherwise stated.
When placing an order, you undertake that the information you give us is accurate and complete. To amend an order or delivery address, please contact us immediately. We will do our best to make amendments before despatch, but we cannot guarantee changes can be made once an order is processed.
If you place an order for an item that is on pre-order, your credit/debit card will be charged for the full value of the goods at the time of the order.
The despatch dates shown on pre-order items are as accurate as we can make them and are updated regularly. However, until those items are in our warehouse, the dates are subject to change.


Payment Options
Your payments are charged in NZD and will be processed securely via SSL through a range of different payment options you can choose from:
Stripe: using a Debit or Credit Card
AfterPay: Make 4 fortnightly interest-free payments


Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

Customer Reviews

Overall rating: 4.7 / 5 from 2183 reviews.

I do love the item in grey, it give that extra layer over a tee in the cooler spring days. But I found that the fabric was not as soft as I thought it would be, more a linen feal and also the finish was not up to the usual standard with threads that had not been trimmed flushed and box stitching around buttons were not the same, one larger than the other. I think also a little over priced for the top.

Joy T. 4/5

Thelma Jacket

Bought as a gift for granddaughter turned 21. She loves the straps and her bag. Thank you.

Louise W. 5/5 Verified

Diva Strap Drama

Love the fit and stripe of the jeans, would love the green stripe ones as well

Leanne W. 5/5 Verified

Lorna Denim Pant

Perfect for under my vest or for summer with a crop top underneath Perfect colour that goes with everything

Kylie-anne N. 5/5 Verified

Paolina Knit Antique White

Great pants for winter or summer. Comfortable and washed up beautifully. I thoroughly recommend these pants. A great addition to my wardrobe.

Jenny H. 5/5 Verified

Gemma Pant Sand

People are stopping me all the time asking me where i got my coat from and of course i tell them. I need to come back and get the trousers to match. :)

Paula D. 5/5 Verified

Hedda Coat Pinstripe

Nice as jeans - comfy and easy to wear

Robbie G. 5/5 Verified

Lorna Denim Pant

Love this cardigan fantastic quality, so easy to wear. Very prompt delivery.

Julie H. 5/5 Verified

Flora Cardi Black

Stunning pants. Can’t wait to wear them when weather warms up.

Jacki A. 5/5 Verified

Massima Pant Cobalt

Perfect fit, nice and roomy, love this dress

Heather J. 5/5 Verified

Sarai Dress Polkadot

Great service. Love the arm bands.

Maria W. 5/5 Verified

Armbands Black

Absolutely lovely garment and has been worn a couple of times. A tad bigger XXL than I expected but the style lends it self to being an over garment. Lovely quality. I wear it with a white shirt and looks smart.

Vicky M. 4/5 Verified

Vilma Wool Knit Black

absolutely love these, would recommend, very comfy to wear and really nice on. Stoked I purchased these

Colleen W. 5/5 Verified

Lenore Pant Black

Every time I wear it, I get people commenting on how they love it.

Michele F. 5/5 Verified

Flora Cardi Black

Love the style, the fit and the light fabric - haveen't worn yet saving for my overseas holiday

Ruth S. 5/5 Verified

Lenore Pant Black

My go too pants, Love love these. Easy to wear either dress them up with ankle boots and floaty top or dress down with sneakers and tee. the waistline is perfect love the textured fabric, the panelling around the legs and the large pockets

Karen C. 5/5 Verified

Sonja Pant Black Denim

Great dress, cool, loads of room so will be cool to wear. Quite deep armholes so am looking for a bra that will not be on full display.

Carolyn N. 5/5 Verified

Ana Dress Floral Print

The knit and colour are very nice, however, I bought the XL as I’m a size 18 but this jumper runs a big. - the L would have been better. I was not happy with the finish on the neck line (or lack of finish).

Jane B. 3/5 Verified

Fiona Knit Latte

Really like this top but it’s a really small fit through the bust.

Tracey J. 3/5 Verified

Paolina Knit Black

I wanted something with a higher neckline to wear under jumpers and pinafores. This little top is perfect and a great fit.

Tracey J. 5/5 Verified

Eva Tank White

So cosy and warm and the flowers add fun to a lovely winter cardigan.

Tracey J. 5/5 Verified

Flora Cardi Black

Beautiful knit to wear. I love it!!

Tracey J. 5/5 Verified

Fiona Knit Black

Great service and a great cardi! 🤩

Lindsay B. 5/5 Verified

Flora Cardi Black

Lovely, thick and warm. Enjoying my purchase and very happy.

Julie T. 5/5 Verified

Flora Cardi Black

What a gorgeous cardigan! Love it

C P. 5/5 Verified

Flora Cardi Black

Unfortunately I chose the wrong size and as it was bought on sale, it couldn’t be returned.

Heather M. 3/5 Verified

Eva Tank White

Customer photo review of Hedda Coat Pinstripe

I love the style, fit and fabric Such a good style I take horrible photos

Janene M. 5/5 Verified

Hedda Coat Pinstripe

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